Refund policy

Please note that due to hygiene concerns and the nature of handmade products (each item may have slight variations and individual handicraft flaws), we are unable to provide exchanges, returns or refunds for change of mind or non-quality issues (such as size discrepancies, color variations, or individual handicraft flaws). 

Before making a purchase, please carefully review the product images, descriptions, and size guidelines to ensure that your expectations align with the actual product.

If you discover any noticeable quality issues (such as wrong style or wrong size, the nails were obviously defective, broken or warped) upon receiving the goods, please contact us via our email, Instagram or TikTok within 7 days, and provide relevant detailed information, photos and videos for assessment and resolution. For verified quality problems, we will provide solutions such as refund or send a new one, and all associated costs will be borne by us.

Our handmade press-on nails are carefully crafted by professional nail technicians and undergo strict quality inspections to ensure product quality and durability. Thank you for your understanding and support of our products. If you have any questions or need further assistance regrading the after-sales policy, please feel free to contact us via Instagram or TikTok. We are dedicated to serving you.

Important notes:

Proper usage and maintenance are necessary to ensure the longevity and aesthetics of your handmade press-on nails. We are unable to provide returns, exchanges, or refunds for damages caused by improper usage or maintenance.